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Printed on 4/18/2025

Business Operations

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31-102-4 Technical Diploma (TD) Part Time, Full Time 32 Credits Financial Aid Eligible Locations*: Appleton, Online, Oshkosh

*If general education courses are required, they may be available at multiple locations.

Whether you’re an entry-level employee or you’re a seasoned worker looking to update your skills, the Business Operations technical diploma is a great fit for you. You’ll learn how to apply supervision, marketing, human resources and accounting skills in a business setting. In addition, opportunities to grow your communication skills will round out your training. This diploma can be completed in one year so you can apply your new skills right away.

COURSE LIST

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Course list for reference only. Current students please refer to your individualized program plan or see your advisor.
**Outside effort hours are an estimate based on state standards, and may vary from person to person.

    Occupational Specific (23 Credits)

    Course Title
    Course Number
    Credits
    Instructional Hours
    Outside Effort Hours**
    Early College Credit Options
    Prior Learning Credit Eligibility
  • Accounting, Principles of
    10-101-107
    3Credit
    72
    90
    N/A

    • Instructional Hours: 72
    • Outside Effort Hours: 90
    • Course Number: 10101107
    • Credits: 3.00

    Introduces basic concepts and general principles of accounting to non-accounting students. Topics include financial statements, merchandising accounting for cash, inventory, payroll, budgeting and accounting software.

  • Business Law 1
    10-102-103
    3Credit
    54
    108
    N/A

    • Instructional Hours: 54
    • Outside Effort Hours: 108
    • Course Number: 10102103
    • Credits: 3.00

    Introduces legal principles and standard business law concepts and their implications for business. It emphasizes contracts, sales, commercial paper, bailment, agency and real property, with references to the Uniform Commercial Code and recent consumer legislation.

  • Business, Introduction to
    10-102-112
    3Credit
    54
    108

    • Instructional Hours: 54
    • Outside Effort Hours: 108
    • Course Number: 10102112
    • Credits: 3.00

    Provides an overview of the variety of activities in the world of business. It focuses on the responsibilities connected with operating a business from both organizational and managerial viewpoints. It also examines the role of government in business.

  • Microsoft Office
    10-103-120
    2Credit
    54
    54

    • Instructional Hours: 54
    • Outside Effort Hours: 54
    • Course Number: 10103120
    • Credits: 2.00

    Gain technical skills employers are seeking, through hands-on coursework, using the features in Outlook, Word, Excel, and PowerPoint. 

  • Sales Principles
    10-104-117
    3Credit
    54
    108
    N/A

    • Instructional Hours: 54
    • Outside Effort Hours: 108
    • Course Number: 10104117
    • Credits: 3.00

    Introduces and teaches the skills used by sales and marketing professionals to succeed in their careers. It includes concepts relating to customer relationship development, creating valuable business solutions, and professional sales behaviors. Explores written, verbal, and nonverbal communication best practices. Introduces the sales process and how it can be used to promote ideas in the work place.

  • Principles of Marketing
    10-104-151
    3Credit
    54
    108

    • Instructional Hours: 54
    • Outside Effort Hours: 108
    • Course Number: 10104151
    • Credits: 3.00

    Introduces students to the marketing function and process. Techniques for analyzing the marketing environment and understanding customers' needs and wants are explored. Students apply marketing principles to select target markets, develop positioning and create marketing programs to serve markets. Topics include product management and development, pricing, distribution and promotion strategies.

  • Human Resources, Introduction to
    10-116-193
    3Credit
    54
    108

    • Instructional Hours: 54
    • Outside Effort Hours: 108
    • Course Number: 10116193
    • Credits: 3.00

    Covers human resources planning and processes. Topics include human resource development, employee selection, performance appraisals, compensation, training, labor relations, motivation, teamwork and introduces employment related laws.

    Coreq: Student has completed or is simultaneously enrolling in ALL of the following:

    • CAREER 10890100 - College Success: On Course

    • Student is in progress in Human Resources (10-116-1) Program of Study
  • Supervision
    10-196-191
    3Credit
    54
    108

    • Instructional Hours: 54
    • Outside Effort Hours: 108
    • Course Number: 10196191
    • Credits: 3.00

    Uses a practical approach to training people in the basics of supervision and management. This course emphasizes the application of theory and covers management functions, the skills needed to perform those functions, the history of management, contemporary management trends, ethics, communication and total quality management.

    Occupational Supportive (9 Credits)

    Course Title
    Course Number
    Credits
    Instructional Hours
    Outside Effort Hours**
    Early College Credit Options
    Prior Learning Credit Eligibility
  • Written Communication
    10-801-195
    3Credit
    54
    108

    • Instructional Hours: 54
    • Outside Effort Hours: 108
    • Course Number: 10801195
    • Credits: 3.00

    Develops writing skills which include prewriting, drafting, revising, and editing. A variety of writing assignments are designed to help the learner analyze audience and purpose, research and organize ideas, and format and design documents based on subject matter and content. Also develops critical reading and thinking skills through the analysis of a variety of written documents.

    Prereq: Student has completed or is in process of completing ALL of the following:

    OR ALL of the following:

    • Student is not in progress in Associate Degree, Apprenticeship, or Technical Diploma (31 or 32 level)
  • Math w Business Apps
    10-804-123
    3Credit
    54
    108

    • Instructional Hours: 54
    • Outside Effort Hours: 108
    • Course Number: 10804123
    • Credits: 3.00

    This course integrates algebraic concepts, proportions, percents, simple interest, compound interest, annuities, and basic statistics with business/consumer scenarios. It also applies math concepts to the purchasing/buying and selling processes.

    Prereq: Student has completed or is in process of completing ANY of the following options:

    • Accuplacer Arithmetic 250+ OR HS GPA 2.75+ OR ACT Math 16+ OR Arithmetic Level 1 Coursework

    • Student is not in progress in Associate Degree, Apprenticeship, or Technical Diploma (31 or 32 level)
  • Intro to Psychology
    10-809-198
    3Credit
    54
    108

    • Instructional Hours: 54
    • Outside Effort Hours: 108
    • Course Number: 10809198
    • Credits: 3.00

    This science of psychology course is a survey of multiple aspects of behavior and mental processes. It provides an overview of topics such as research methods, theoretical perspectives, learning, cognition, memory, motivation, emotions, personality, abnormal psychology, physiological factors, social influences, and development.

    Prereq: Student has completed or is in process of completing ALL of the following:

    OR ALL of the following:

    • Student is not in progress in Associate Degree, Apprenticeship, or Technical Diploma (31 or 32 level)
×

Expected Competencies

For more information visit our Credit For Prior Learning page.
×

Eligible Dual Credit Course

What is Dual Credit?

FVTC courses taught at the high school by certified high school teachers. These teachers receive mentorship from FVTC faculty to ensure alignment in competencies, curriculum, and assessments.


  • Students earn both high school and college credits, with grades applying to both transcripts.
  • There is no cost to the school district or family.
  • Dual Credit course availability varies by high school based on factors such as lab space, equipment, and teacher qualifications.

Process:

As part of the annual course planning, students and families should meet with their High School Guidance Counselor to discuss future college and career goals. This conversation will help identify Dual Credit courses that best align with specific pathways.

×

Recommended Start College Now Course

What is Start College Now?

Qualified public-school juniors and seniors may enroll in college level classes at FVTC or online, if a comparable course is not offered within their district.

Student Eligibility Requirements:

  • Must have parent/guardian approval.
  • Must meet all course entry requirements.
  • Must be in good academic standing with an acceptable disciplinary record.

Application Process:

Interested students should consult their High School Guidance Counselor to explore course options and complete a “Start College Now” application. Applications must be submitted to High School Counselors by March 1st for fall courses and October 1st for spring courses. If approved by the school board, the cost is covered by the high school.

×

Eligible Dual Credit & Recommended Start College Now Course:

What is Dual Credit?

FVTC courses taught at the high school by certified high school teachers. These teachers receive mentorship from FVTC faculty to ensure alignment in competencies, curriculum, and assessments.

  • Students earn both high school and college credits, with grades applying to both transcripts.
  • There is no cost to the school district or family.

**Dual Credit course availability varies by high school based on factors such as lab space, equipment, and teacher qualifications.

What is Start College Now?

Qualified public-school juniors and seniors may enroll in college level classes at FVTC or online, if a comparable course is not offered within their district.

Student Eligibility Requirements:

  • Must have parent/guardian approval.
  • Must meet all course entry requirements.
  • Must be in good academic standing with an acceptable disciplinary record.

Application Process:

Interested students should consult their High School Guidance Counselor to explore course options and complete a “Start College Now” application. Applications must be submitted to High School Counselors by March 1st for fall courses and October 1st for spring courses. If approved by the school board, the cost is covered by the high school.

×

N/A

This course is not available for Dual Credit or Start College Now due to factors such as course rigor, necessary equipment, and prerequisite requirements.