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+Virtual: Human Resources & Workplace Skills

Select human resources and workplace skills topics are available virtually for your remote workforce. New options are added as demand warrants with all available in a live, interactive format.

Check out popular topics, review module descriptions and contact us to schedule virtual training for your workplace.

  • Conflict Resolution
  • Critical Thinking Skills
  • Effective Meeting Skills
  • Leading in a Virtual World Using Behavioral Styles
  • Managing Multiple Priorities
  • Managing the Boundaries of Workplace Relationships
  • Motivating Others -- *only available when bundled with related topics*
  • Positive Attitude in the Workplace
  • Additional virtual topics and titles available upon request

Additional Information

Module Options

**Conflict Resolution**

  • The value of conflict
  • Understand why people don't embrace conflict
  • Self-assessment of conflict resolution style
  • Dealing with difficult people
  • Conflict avoidance communication techniques

**Critical Thinking Skills**

  • Understanding how personal biases impact decision making in the workplace
  • Asking questions that assist with critical thinking analysis
  • Develop a personal plan for enhancing critical thinking

**Effective Meeting Skills**

  • Elements of effective meetings
  • Meeting facilitation technique
  • Meeting roles and responsibilities
  • Using guidelines for success to stay focused
  • Methods for checking consensus
  • Challenges of virtual meetings (webinars, conference calls)

**Leading in a Virtual World Using Behavioral Styles**

  • Understand your behavioral style as a leader
  • Understand the behavioral styles of your team members
  • Leverage each team members' strengths for maximum productivity

**Managing Multiple Priorities**

  • Time management self-assessment
  • Strategies for minimizing interruptions
  • Where we spend our time vs. where we should spend it
  • Two strategies for making tasks more manageable
  • Personal energy cycles & energy diagrams
  • Prioritization by consequence
  • The respectful way to say "no" and redirect

**Managing the Boundaries of Workplace Relationships**

  • Self-assessment of best practices regarding workplace relationships
  • Why supervisors often seek to create workplace friendships
  • The distinction between friend and a direct report
  • Case study analysis: the friend for a manager/supervisor
  • Identifying situations where employees overstep boundaries
  • Planning and delivering performance feedback

**Motivating Others** - *only available when bundled with related topics*

  • Describe key differences between intrinsic and extrinsic factors
  • Explain how your personal motivation influences motivating others
  • Fostering intrinsic motivation as a limitless resource
  • Meeting the needs of your team, based on each persons motivational currency

**Positive Attitude in the Workplace**

  • Positive attitude and the potential benefits
  • Self-assessment and reflection on personal attitude
  • Using positive self-talk for positive results
  • Focusing on things within one's control
  • Humor and avoiding negativism
  • Celebrating the positives in work and in life
Business and Industry Services

Fox Valley Technical College
Business & Industry Services (BIS)
D. J. Bordini Center
5 N. Systems Drive
Appleton, WI 54914-1655
View BIS Calendar

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771

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