Impromptu Communication

Hours: 4.00 | Estimated Cost: $159.00

All of life is impromptu, yet sometimes, the most difficult questions are the ones we aren't prepared to answer! Using real-world scenarios from your work, you’ll have the opportunity to practice impromptu question and answer techniques, and understand the value in each: restate, reframe and redirect. We’ll explore each method and offer tips you can use to answer questions 'off the cuff,' and even how you can say 'I don’t know,' in a way it helps you maintain credibility. And, we’ll briefly touch on impromptu presentation organization techniques.


    Additional Information

  • Learn About
    • Applying effective organizational strategies
    • Demonstrating confident delivery techniques
    • Using assertive/responsive communication skills
    • Explaining ways to say 'no' or deliver bad news
    • Developing an action plan for self improvement
  • Benefits & Outcomes
    • Answer questions 'off the cuff,' and how you can say 'I don’t know,' in a way it helps you maintain credibility
    • Develop confidence in public speaking & learn how to think quickly on your feet
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Business & Industry Services (BIS)
5 N. Systems Drive
Appleton, WI 54914-1655

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771