Local & National
Growing and retaining customer relationships are critical to expanding your business. Fox Valley Technical College offers a variety of options to improve the skills necessary for these high-demand jobs. Benefit from a full complement of services designed for marketing, sales and customer service providers responsible for achieving results.
Hours: 4.00 | Estimated Cost: $159.00
Emphasize the value of key customer service principles, including building rapport and relationships, communicating effectively, handling difficult situations, resolving concerns and achieving customer loyalty.
Hours: 4.00 | Estimated Cost: $79.00
Learn how to build your own online store in this virtual hands-on seminar. Be guided step-by-step through the process of setting up an online store for your business.
Learn how to use Constant Contact to build your own email newsletter in this virtual hands-on seminar. Be guided step-by-step through the process of creating email newsletters for your business.
Hours: 12.00 | Estimated Cost: $199.00
Solidify your value proposition and align products/services with meeting customers' needs, wants or jobs to be done. Identify current and potential customer segments, and learn to identify customers based on the 80/20 Principle to your marketing resources while driving sales and profits. Explore and develop your marketing channels and create customer service strategies.
Presents customer-focused techniques to improve workplace communication. Includes dealing with all customers' needs, voice control, taking messages and using voicemail.
Learn how to use WordPress to build your own website in this educational and hands-on seminar. Be guided step-by-step through the process of setting up a website for your business.
Be guided step-by-step through the process of designing a website for your business. Discover how to engage your customers by setting up an online store and creating email newsletters.
Hours: 4.00 | Estimated Cost: $199.00
Talent Insights® provides two perspectives to better understand the people we work with: it explores their behavioral style (HOW they prefer to behave and communicate) as well as their personal motivators (WHY they move into action).
Can't find what you're looking for?
View All Related Training & Services | Explore All Seminar Offerings
Fox Valley Technical College
Business & Industry Services (BIS)
D.J. Bordini Center
5 N. Systems Drive
Appleton, WI 54914-1655
Business & Industry Services
View BIS Calendar
Join us on LinkedIn