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Communication Skills

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Excellent communication skills are at the heart of good business practices. Explore a variety of training that focuses on improving written, oral, interpersonal, telephone, customer relations and international communication skills. Fox Valley Technical College’s customized approach and expert instructors assure immediate relevance to the job. 

Featured Seminars


Delivering Presentations for Results

Hours: 8.00 | Estimated Cost: $199.00

Provides a brush-up on how to present information to groups including: audience analysis, focusing on purpose, delivery and the use of visual aids, answering questions and personal effectiveness. Videotaping and critiquing are an integral part of the seminar.

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Effective Business Writing Spotlight

Hours: 4.00 | Estimated Cost: $159.00

Focuses on fundamental written communication in the workplace: letters, memos, business writing, grammar, reports, editing and proofreading, style and audience may all be included.

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Fundamentals of Written Communication

Hours: 3.00 | Estimated Cost: $139.00

Learn how to compose complete sentences, use punctuation correctly, avoid common spelling errors and select precise words. If you write memos, letters, proposals, or other internal or external messages, you will benefit from the fun, relaxed way in which the basics of grammar are presented.

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Impromptu Communication

Hours: 4.00 | Estimated Cost: $159.00

Designed for participants to learn how to speak more effectively in impromptu situations. Participants will explore and practice communication styles and techniques, including assertive/response skills, formats for sending clear/concise messages, and giving and receiving feedback.

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Improve Interpersonal Communication Skills

Hours: 3.00 | Estimated Cost: $139.00

Learn strategies to enhance oral interaction critical to productive discourse. Participants will also learn about their own styles and others and how to make them work together in the workplace.

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Leading Virtual Meetings Effectively New
Online/Virtual

Hours: 4.00 | Estimated Cost: $159.00

Learn about best practices, strategies, and techniques that will help you maximize the time spent, for you and for your team, who may be meeting in the virtual space by conference call, or by web conference.

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Proofreading Skills

Hours: 4.00 | Estimated Cost: $159.00

Learn valuable proofreading tips, explore four approaches to proofreading documents, and learn how to detect and correct formatting errors and document inconsistencies.

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Results-Oriented Communication

Hours: 3.00 | Estimated Cost: $159.00

Provides the skills to effectively stand up for yourself. Learn to express your feelings, preferences and views, while at the same time respecting the opinions and rights of others. Leave the training with effective speaking and active listening skills that enable you to achieve your goals.

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Coaching for Problem Solving New
Online/Virtual

Hours: 3.00 | Estimated Cost: $192.00

Do you spend your day trouble shooting? Are employees consistency asking you to solve problems? Learn the coaching model that can create an organization of problem solvers. By asking instead of telling, your company can achieve optimum results.

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Collaboration for Synergistic Results

Hours: 4.00

Explore how to implement successful communication strategies, establish expectations, foster workplace relationships and deal with non-collaborative behaviors.

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Communication and the Customer Experience

Hours: 4.00 | Estimated Cost: $159.00

Emphasize the value of key customer service principles, including building rapport and relationships, communicating effectively, handling difficult situations, resolving concerns and achieving customer loyalty.

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Create Your Online Store New
Spotlight
Online/Virtual

Hours: 4.00 | Estimated Cost: $79.00

Learn how to build your own online store in this virtual hands-on seminar. Be guided step-by-step through the process of setting up an online store for your business.

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Email Newsletters with Constant Contact New
Online/Virtual

Hours: 4.00 | Estimated Cost: $79.00

Learn how to use Constant Contact to build your own email newsletter in this virtual hands-on seminar. Be guided step-by-step through the process of creating email newsletters for your business.

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Moving Beyond DISC - Understanding your Motivators New
Online/Virtual

Hours: 4.00 | Estimated Cost: $199.00

Talent Insights® provides two perspectives to better understand the people we work with: it explores their behavioral style (HOW they prefer to behave and communicate) as well as their personal motivators (WHY they move into action).

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Reid Technique of Investigative Interviewing and Positive Persuasion Online/Virtual
Telephone Communication Techniques

Hours: 4.00 | Estimated Cost: $159.00

Presents customer-focused techniques to improve workplace communication. Includes dealing with all customers' needs, voice control, taking messages and using voicemail.

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Use WordPress to Build Your Website New
Spotlight
Online/Virtual

Hours: 4.00 | Estimated Cost: $79.00

Learn how to use WordPress to build your own website in this educational and hands-on seminar. Be guided step-by-step through the process of setting up a website for your business.

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Fox Valley Technical College
Business & Industry Services (BIS)
D.J. Bordini Center

5 N. Systems Drive

Appleton, WI 54914-1655

Business & Industry Services
www.fvtc.edu/bis

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P: 888-458-0449
P: 920-735-2525
F: 920-735-4771

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