Supervision Skills

Hone your supervisory and management skills and improve your performance as a front-line supervisor or manager. The *Supervision Series* is a highly interactive six-part series that provides new and experienced supervisors the tools they need to effectively motivate, communicate and direct their teams to meet organization goals and objectives. These sessions are designed for all industries, including production, machine, maintenance and office environments.

Those completing the 18-hour Supervision Series are eligible to complete an independent portfolio to be considered for Supervision (10-196-191) advanced standing. Use the advanced standing for a certificate, technical diploma or A.A.S. degree program.

Explore the *training outline* for the series that includes six modules:

  • Supervision Fundamentals
  • Leading Different Personalities
  • Effective Communication
  • Constructive Feedback
  • Leadership
  • Motivation

    Additional Information

  • Training Outline

    **Module 1: Supervision Fundamentals**

    • Analyze your role as a supervisor or frontline manager
    • Identify methods to build trust among your workforce

    **Module 2: Leading Different Personalities**

    • Learn 16 personality types and how to lead them

    **Module 3: Effective Communication**

    • Develop strategies to communicate clearly to get results

    **Module 4: Constructive Feedback**

    • Build the communication skills to handle correction effectively

    **Module 5: Leadership**

    • Influence in ways that build respect for your leadership

    **Module 6: Motivation**

    • Learn to affect behavior, including the difficult employee

  • Benefits & Outcomes
    • Customized to address supervision and management in multiple work environments
    • Interactive, memorable sessions impact your workplace
    • Experienced trainer who adapts to your needs
    • Additional training available to build on these units

Business & Industry Services (BIS)
5 N. Systems Drive
Appleton, WI 54914-1655

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771