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Printed on 8/3/2020

Quality, Non-Manufacturing

20-623-18 Certificate (C) 14 Credits Not Financial Aid Eligible Location*: Appleton

*If general education courses are required, they may be available at multiple locations.

Working in the food processing or health care industries? Get the skills you need for a career in the quality field. You’ll learn the basic skills to work in a laboratory environment and to troubleshoot a variety of instrumentation. In addition, you’ll learn how and why to conduct quality audits, how to take preventive and corrective actions, and how to use statistics to monitor and improve processes.

COURSE LIST

Course list for reference only. Current students please refer to your individualized program plan or see your advisor.
**Outside effort hours are an estimate based on state standards, and may vary from person to person.

Course Title
Course
Number
Credits
Instructional
Hours
Outside Effort
Hours**
Prior Learning
Credit Eligibility
Beginning Laboratory Science
10-506-101
3Credit
72
90
N/A
72 hours in class and estimate 90 hours outside of class. Introduces the learner to beginning laboratory concepts and procedures. Emphasis will be on general laboratory safety, basic laboratory equipment utilization and calibration techniques. An introduction to scientific inquiry will be addressed. Proper techniques in documentation as it relates to quality control in verification of a quality system will be introduced. Concepts in data analysis will be reviewed as it relates to creation of a laboratory notebook.
Prereq: HS GPA 2.75+ OR ACPL Read 54+/Sent 83+/Arith 65+, Next Gen Read 250+/Sent 250+/Arith 263+, ACT Read/Engl/Math 18+, OR Read Prep 10838105/Sent Prep 10831103/Arith Prep 10834109 OR Not pursuing a degree
Instrumentation
10-506-113
2Credit
54
54
N/A
54 hours in class and estimate 54 hours outside of class. Focuses on the principles, use and care of laboratory instruments. Students will learn how various instruments are used to measure physical and chemical properties, and they will be introduced to calibration, maintenance and troubleshooting for various types of laboratory instruments.
Prereq: Beginning Laboratory Science 10506101, General Chemistry 10806134; OR Active in Quality Engineering Tech, Beginning Lab Science 10506101; OR Active in Quality, Non-Manufacturing CERT, Beginning Lab Science 10506101
Quality Audits
10-623-115
3Credit
54
108
N/A
54 hours in class and estimate 108 hours outside of class. Introduces types of and reasons for audits. Students learn how to conduct an internal audit and to describe and apply various auditing tools and techniques such as checklists, interview techniques, record/document review, and tracing.
Applied Statistical Analysis 1
10-623-137
3Credit
54
108
N/A
54 hours in class and estimate 108 hours outside of class. Covers the application of statistical methods used to make decisions based on data. Examples include measurement system analysis, control charts, and capability analysis.
Coreq: Problem Solving Methodologies 10623157 OR Intro to Six Sigma 10623194
Problem Solving Methodologies
10-623-157
3Credit
54
108
N/A
54 hours in class and estimate 108 hours outside of class. Covers structured problem solving methodologies including Six Sigma, 8D, and PDSA used to identify true root causes and implement effective corrective actions. The application of individual quality tools and techniques to support these methodologies is also covered.

Expected Competencies


For more information visit our Credit For Prior Learning page. ×