Applied Process Mapping

Hours: 8.00

Process mapping is a flowchart tool that allows teams to create a visual representation of a process. It displays the step-by-step sequence of tasks and work flows involved in a process as well as materials, paperwork, communication and other elements that challenge flow. Process mapping allows teams to identify metrics like delay time, process time and value added steps as defined by a customer of a process. It is a key tool in driving improvement in your work flows. Join us for this deep dive on developing robust process maps to drive continuous improvement.


    Additional Information

  • Learn About
    • Visually displaying the current state of workflow or process
    • Identifying variation in a process that can result in defects or delivery delays
    • Developing measures for improving a process such as cycle time reduction
    • Identifying waste in a process including unnecessary steps, rework, or handoffs

  • Benefits & Outcomes
    • Accountability for problem solving activities at multiple levels
    • Improved communication among work teams
    • Increased employee engagement

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Business & Industry Services (BIS)
5 N. Systems Drive
Appleton, WI 54914-1655

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771