Microsoft Outlook Level 1

Hours: 4.00 | Estimated Cost: $99.00

Use Microsoft® Outlook® to manage email communications and schedule your appointments and meetings; manage your contact information; schedule tasks and create notes; customize message response options and organize your mail. Prerequisite: Basic knowledge of Windows® is recommended.

    Additional Information

  • Learn About
    • Navigating the Outlook interface
    • Creating, formatting and sending messages
    • Working with attachments and subfolders
    • Using the calendar, tasks and notes
    • Managing contacts
    • Creating personal views
  • Benefits & Outcomes
    • Save time viewing, creating and managing your emails, contacts, tasks and calendar
    • Learn shortcuts to increase productivity
    • Use search tools to easily find what you are looking for
    • Make scheduling a breeze
  • Training Outline


    • Displaying Mail Folders
    • Hiding/Displaying the Folder Pane
    • Creating and Sending a Message
    • Attaching a File
    • Showing BCC
    • Sending a Message with High or Low Importance
    • Requesting Read or Delivery Receipts
    • Drafting a Message
    • Delaying the Delivery of a Message
    • Restricting Forwarding, Printing, Copying
    • Quick Filters: All and Unread
    • Reading Messages
    • Replying to a Message
    • Forwarding and Printing a Message
    • Saving and Removing an Attachment
    • Using Desktop Alerts
    • Deleting Messages
    • Changing the Width of the List
    • Grouping by Conversation
    • Sorting Messages
    • Ignoring a Conversation
    • Cleaning up Redundant Messages
    • Turning Grouping On/Off
    • Creating a Folder
    • Adding/Removing Favorite Folders
    • Moving or Copying Messages
    • Finding Mail Messages
    • Using Task Flags and Quick Steps
    • Creating a Contact from a Message and Creating a Contact Group
    • Creating an E-mail Signature
    • Manually Inserting a Signature
    • Using the Rules Wizard
    • Using Out of Office Assistant
    • Handling Junk Mail


    • Displaying the Calendar
    • Setting up Your Work Week
    • Viewing the Calendar
    • Creating a Simple Appointment
    • Creating an Appointment with More Detail
    • Creating and Scheduling a Meeting
    • Editing an Appointment or Meeting
    • Responding to a Meeting Request
    • Repeating Appointments or Meetings
    • Printing the Calendar
    • Viewing Multiple Calendars
    • Creating and Using a Calendar Group
    • Using the Weather Panel


    • Displaying People
    • Creating a Contact
    • Editing and Deleting a Contact
    • Searching for People
    • Emailing a Contact

    **Tasks and To-Do Items**

    • Displaying To-Do and Task List Folders
    • Creating a Task Quickly
    • Creating a Task with More Detail
    • Putting an Item in the To-Do List
    • Changing the Order of Tasks
    • Editing a Task
    • Assigning a Task
    • Marking a Task Complete
    • Show Tasks and To-Dos in any Area of Outlook with the To-Do Task Bar
    • Viewing To-Do items in the Calendar
    • Printing Tasks

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