Microsoft Outlook Level 1
Hours: 4.00 | Estimated Cost: $99.00
Use Microsoft® Outlook® to manage email communications and schedule your appointments and meetings; manage your contact information; schedule tasks and create notes; customize message response options and organize your mail. Prerequisite: Basic knowledge of Windows® is recommended.
Additional Information
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Learn About
- Navigating the Outlook interface
- Creating, formatting and sending messages
- Working with attachments and subfolders
- Using the calendar, tasks and notes
- Managing contacts
- Creating personal views
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Benefits & Outcomes
- Save time viewing, creating and managing your emails, contacts, tasks and calendar
- Learn shortcuts to increase productivity
- Use search tools to easily find what you are looking for
- Make scheduling a breeze
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Training Outline
**Mail**
- Displaying Mail Folders
- Hiding/Displaying the Folder Pane
- Creating and Sending a Message
- Attaching a File
- Showing BCC
- Sending a Message with High or Low Importance
- Requesting Read or Delivery Receipts
- Drafting a Message
- Delaying the Delivery of a Message
- Restricting Forwarding, Printing, Copying
- Quick Filters: All and Unread
- Reading Messages
- Replying to a Message
- Forwarding and Printing a Message
- Saving and Removing an Attachment
- Using Desktop Alerts
- Deleting Messages
- Changing the Width of the List
- Grouping by Conversation
- Sorting Messages
- Ignoring a Conversation
- Cleaning up Redundant Messages
- Turning Grouping On/Off
- Creating a Folder
- Adding/Removing Favorite Folders
- Moving or Copying Messages
- Finding Mail Messages
- Using Task Flags and Quick Steps
- Creating a Contact from a Message and Creating a Contact Group
- Creating an E-mail Signature
- Manually Inserting a Signature
- Using the Rules Wizard
- Using Out of Office Assistant
- Handling Junk Mail
**Calendar**
- Displaying the Calendar
- Setting up Your Work Week
- Viewing the Calendar
- Creating a Simple Appointment
- Creating an Appointment with More Detail
- Creating and Scheduling a Meeting
- Editing an Appointment or Meeting
- Responding to a Meeting Request
- Repeating Appointments or Meetings
- Printing the Calendar
- Viewing Multiple Calendars
- Creating and Using a Calendar Group
- Using the Weather Panel
**People**
- Displaying People
- Creating a Contact
- Editing and Deleting a Contact
- Searching for People
- Emailing a Contact
**Tasks and To-Do Items**
- Displaying To-Do and Task List Folders
- Creating a Task Quickly
- Creating a Task with More Detail
- Putting an Item in the To-Do List
- Changing the Order of Tasks
- Editing a Task
- Assigning a Task
- Marking a Task Complete
- Show Tasks and To-Dos in any Area of Outlook with the To-Do Task Bar
- Viewing To-Do items in the Calendar
- Printing Tasks