Microsoft Outlook Level 1

Hours: 3.00 | Estimated Cost: $99.00

Use Microsoft® Outlook® to manage email communications and schedule your appointments and meetings; manage your contact information; schedule tasks and create notes; customize message response options and organize your mail. Prerequisite: Basic knowledge of Windows® is recommended.

Additional Information

• Learn About

  * Navigating the Outlook interface
  * Creating, formatting and sending messages
  * Working with attachments and subfolders
  * Using the calendar, tasks and notes
  * Managing contacts
  * Creating personal views

• Benefits & Outcomes

  * Save time viewing, creating and managing your emails, contacts, tasks and calendar
  * Learn shortcuts to increase productivity
  * Use search tools to easily find what you are looking for
  * Make scheduling a breeze

• Training Outline

  **Mail**
  * Displaying Mail Folders
  * Hiding/Displaying the Folder Pane
  * Creating and Sending a Message
  * Attaching a File
  * Showing BCC
  * Sending a Message with High or Low Importance
  * Requesting Read or Delivery Receipts
  * Drafting a Message
  * Delaying the Delivery of a Message
  * Restricting Forwarding, Printing, Copying
  * Quick Filters: All and Unread
  * Reading Messages
  * Replying to a Message
  * Forwarding and Printing a Message
  * Saving and Removing an Attachment
  * Using Desktop Alerts
  * Deleting Messages
  * Changing the Width of the List
  * Grouping by Conversation
  * Sorting Messages
  * Ignoring a Conversation
  * Cleaning up Redundant Messages
  * Turning Grouping On/Off
  * Creating a Folder
  * Adding/Removing Favorite Folders
  * Moving or Copying Messages
  * Finding Mail Messages
  * Using Task Flags and Quick Steps
  * Creating a Contact from a Message and Creating a Contact Group
  * Creating an E-mail Signature
  * Manually Inserting a Signature
  * Using the Rules Wizard
  * Using Out of Office Assistant
  * Handling Junk Mail
  **Calendar**
  * Displaying the Calendar
  * Setting up Your Work Week
  * Viewing the Calendar
  * Creating a Simple Appointment
  * Creating an Appointment with More Detail
  * Creating and Scheduling a Meeting
  * Editing an Appointment or Meeting
  * Responding to a Meeting Request
  * Repeating Appointments or Meetings
  * Printing the Calendar
  * Viewing Multiple Calendars
  * Creating and Using a Calendar Group
  * Using the Weather Panel
  **People**
  * Displaying People
  * Creating a Contact
  * Editing and Deleting a Contact
  * Searching for People
  * Emailing a Contact
  **Tasks and To-Do Items**
  * Displaying To-Do and Task List Folders
  * Creating a Task Quickly
  * Creating a Task with More Detail
  * Putting an Item in the To-Do List
  * Changing the Order of Tasks
  * Editing a Task
  * Assigning a Task
  * Marking a Task Complete
  * Show Tasks and To-Dos in any Area of Outlook with the To-Do Task Bar
  * Viewing To-Do items in the Calendar
  * Printing Tasks