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Leadership Skills: Managing Team Member Complaints

Hours: 4.00 | Estimated Cost: $169.00

Improve your workplace environment and build morale by effectively managing team member's complaints'. In this seminar, learn how to apply complaint resolving tools in order to build relationships and trust among team members'. Discover how to resolve complaints and identify underlying grievances that can hinder productivity.


Additional Information

Learn About
  • Understanding the driving forces behind complaints
  • Using various problem solving techniques
  • Maintaining a positive relationship with team members
Benefits & Outcomes
  • Open the communication process between team leader and team member
  • Reduce conflict by removing the issue/problems before they become unmanageable
  • Reduce work stress by improving relations between you and your team member
Business and Industry Services

Fox Valley Technical College
Business & Industry Services (BIS)
D. J. Bordini Center
5 N. Systems Drive
Appleton, WI 54914-1655

bi.services@fvtc.edu
www.fvtc.edu/bis
View BIS Calendar

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771


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