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Business, Management & Finance


Today’s managers and staff must be prepared for the challenges of a dynamic new workplace. Fox Valley Technical College partners with your organization to customize assessment, training and coaching solutions to help develop the specific skills your business requires. Benefit from a full complement of services to meet the needs of performance leaders and supervisors, financial specialists, marketing and office staff, and customer service providers responsible for getting results.

Featured Seminars


Advanced Myers-Briggs

Hours: 4.00 | Estimated Cost: $169.00

Explore the Myers-Briggs Type Indicator (MBTI) and take a deeper dive to apply the concepts of personality types. Learn about your personality and how to work with others, while reducing stress using the Myers-Briggs Type Indicator.

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Coaching and Feedback

Hours: 4.00 | Estimated Cost: $205.00

Focuses on advanced managerial communication skills so you can give negative feedback constructively and coach to empower others.

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Collaboration for Synergistic Results

Hours: 4.00

Explore how to implement successful communication strategies, establish expectations, foster workplace relationships and deal with non-collaborative behaviors.

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Developing Emotional Intelligence

Hours: 4.00 | Estimated Cost: $169.00

In this seminar, explore emotional intelligence, best practices and develop personalized action plans to further enhance these abilities and traits.

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Facilitating Diverse Groups and Teams

Hours: 6.00 | Estimated Cost: $185.00

Learn how to manage complex group and team interactions. While the core skills taught are applicable for neutral, third-party facilitators, the program also addresses their use by leaders and team members.

More Info regarding Facilitating Diverse Groups and Teams Dates & Registration regarding Facilitating Diverse Groups and Teams
Leadership Skills: Managing Team Member Complaints

Hours: 4.00 | Estimated Cost: $169.00

Focuses on a step-by-step process for solving problems on the job. Includes the effective use of various problem solving tools.

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Leadership Skills: Communicating for Results

Hours: 4.00 | Estimated Cost: $169.00

Focuses on basic human relations training in communication including the communication process, demonstrating one-way/two-way communications, overcoming barriers to communication, listening and body language.

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Leadership Skills: Developing Performance Goals & Standards

Hours: 4.00

Demonstrates how to effectively identify and set performance standards that are specific, measurable, attainable, results-oriented, and time-framed using concrete active language.

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Leadership Skills: Leading Change

Hours: 4.00 | Estimated Cost: $169.00

Learn to unlock new potential to approach organizational change with greater confidence and competence, resulting in improved productivity. Establish the framework that helps the change initiative gain acceptance and reinforce personal and organizational goals.

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Leadership Skills: Resolving Conflict

Hours: 4.00

Learn how to establish a cooperative atmosphere to resolve conflicts when they arise and how to leverage conflict to everyone's advantage.

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Leading for Engagement and Results Certificate: A 5-Module Series
Leading without Drama

Hours: 4.00 | Estimated Cost: $184.00

Leading without drama provides insight and strategies on how to end workplace drama and help boost employee morale, increase productivity, and move your organization forward.

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Managing the Generation Mix and Difficult Behaviors

Hours: 4.00 | Estimated Cost: $205.00

Brainstorm the difficult behaviors you are facing, from employees, clients or bosses and identify strategies to cure or cope with the behavior so you can get on with getting your job done.

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Project Management

Hours: 8.00 | Estimated Cost: $300.00

An introductory course that covers definition, planning, implementation, and debriefing stages of project planning. Team based projects which involve multiple disciplines are the focus of the project scheduling and resource planning tools. Explains the importance of planning and teamwork in accomplishing a significant project.

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Supervision Seminar

Hours: 18.00 | Estimated Cost: $650.00

Improve your performance as a front-line supervisor or shop manager. Provides new and experienced supervisors the tools they need to motivate, communicate and direct their teams to meet organizational goals. These sessions are designed for all industries, including production, machine, maintenance and automotive shops.

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Communication and the Customer Experience

Hours: 4.00 | Estimated Cost: $159.00

Emphasize the value of key customer service principles, including building rapport and relationships, communicating effectively, handling difficult situations, resolving concerns and achieving customer loyalty.

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Intro to the Amazon.com Selling Platform New

Hours: 4.00 | Estimated Cost: $89.00

Explore the fundamental information needed to sell products on Amazon and help build your business. Discover the common business models sellers use, learn the differences between the models and explore which one will work best for you.

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Lean for Leaders

Hours: 8.00 | Estimated Cost: $350.00

Learn the skills and tools needed to understand how to continuously improve your organization. Support and develop your team members to become root cause problem solvers.

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Team Building by Leveraging DiSC Assessments

Hours: 4.00

Explore the DiSC personality assessment and gain insight into your personal profile. Understand how to significantly boost organizational teamwork, productivity and morale.

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Telephone Communication Techniques

Hours: 4.00 | Estimated Cost: $159.00

Presents customer-focused techniques to improve workplace communication. Includes dealing with all customers' needs, voice control, taking messages and using voicemail.

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Fox Valley Technical College
Business & Industry Services (BIS)
D.J. Bordini Center

5 N. Systems Drive

Appleton, WI 54914-1655

bi.services@fvtc.edu
www.fvtc.edu/bis

View BIS Calendar

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771

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