Automotive Service Management
20-602-2 |
Certificate (C)
| 12 Credits |
Not Financial Aid Eligible
Appleton
If you want to focus your automotive career to work more directly with customers, this program will give you the necessary skills and knowledge. You’ll learn techniques to maximize profitability and customer satisfaction. You will also develop your communication skills and learn how psychology applies to workplace relationships. Upon completion, you’ll be ready to assume a management role in service or customer relations.